Özel Hediye
5-Day Delivery
500+ Happy Couples
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Özel Hediye

Pre-Order Information

Pre-order information about our wedding website service

1. SELLER INFORMATION

Title: Ozel Hediye Website: https://ozel-hediye.com Email: ozelhediye34@gmail.com Phone / WhatsApp: +90 533 021 09 35 Address: Akagunduz st. 17/2 Umraniye, Istanbul

2. SERVICE SCOPE

Premium Wedding Website Service:

A custom wedding website service prepared by the Ozel Hediye team.

Features Included in the Service: • 3 theme options: Romantic Classic, Modern Elegant, Natural Botanical • 5-chapter love story (Meeting, Proposal, Promise, Engagement, Wedding) • Photo gallery and video support in each chapter • Background music • RSVP form (attendance, dietary preferences, song requests) • Guest book (messages and photos) • Wedding details (venue, date, time, Google Maps, add to calendar) • Day program / Timeline • Dress code section • Extra events (henna night, engagement party, etc.) • Family thank you section (bride and groom side separately) • Gift section (bank details) • QR code and sharing link • 1 year hosting included

Price: 3,999 TL (one-time, VAT included)

Optional Add-on Services: • Custom domain (e.g., ahmetveayse.com): +1,000 TL • Hosting extension: Annual 500 TL

3. ORDER PROCESS

Step 1 - Order and Payment: The customer completes theme selection and payment through the website. All payments are processed through PayTR secure payment infrastructure with 3D Secure.

Step 2 - Content Collection: After payment confirmation, our team contacts the customer via WhatsApp. The following information is requested: • Couple names and wedding date • Venue information (name, address, Google Maps link) • 5-chapter story text (80-120 words per chapter is enough, we refine the text) • Photos (for each chapter) • Program flow, dress code, family information (optional)

Step 3 - Preparation and Publication: After all content is confirmed by our team, the wedding website is prepared within 5 business days and published.

Step 4 - Delivery: QR code and site link are sent to the customer. Panel access credentials are also provided.

4. DELIVERY PERIOD

Delivery Period: Within 5 business days after all content is received

Delivery Method: • QR code + site link (via WhatsApp and email) • Panel access credentials (via email)

Important Notes: • Official holidays and weekends are not included in the delivery period • The delivery period starts after all content is received completely • The period may extend in case of missing information or photos

5. CANCELLATION AND REFUND CONDITIONS

Before content collection begins: If a cancellation request is made, the full payment amount will be refunded.

After content is received and preparation begins: No refund is made as custom production has started.

Production Errors: Free corrections are made in case of production not matching order details or technical errors. The customer must notify within 7 days of delivery.

Refund Request Contact: • WhatsApp: +90 533 021 09 35 • Email: ozelhediye34@gmail.com

6. CUSTOMER RESPONSIBILITIES

When placing an order, the customer is responsible for:

• Providing accurate and complete contact information • Having copyright ownership of the photos sent • Understanding the service scope, pricing, and delivery period • Accepting the cancellation and refund conditions

7. CONTACT

The entire process is conducted via WhatsApp.

WhatsApp: +90 533 021 09 35 Email: ozelhediye34@gmail.com Website: https://ozel-hediye.com

SELLER Ozel Hediye https://ozel-hediye.com

Important Information

The wedding website service is prepared custom for each client. Refunds cannot be issued after content has been received and preparation has begun.

We kindly ask you to carefully review the service scope, pricing, and delivery conditions before placing your order.

Pre-Order Information | Özel Hediye